Frequently asked questions
Straight answers on the free trial and billing, machine limits, DataForSEO costs, local scan limits, white-label tiers, AI agents, and where your data lives.
Updated
Short answers to the questions that come up most. The pricing page compares the plans in full.
Does GeckoGrid have a free trial?
Yes. Solo and Agency monthly plans start with a 7-day free trial with full access to everything in the plan. DataForSEO API scanning and white-label exports are Agency features, so start your trial on Agency if you want to try those too. You are not charged until the trial ends, and you can cancel anytime before it does. Lifetime does not include a trial.
What happens after the free trial?
Nothing until you decide. You are not charged during the 7 days and can cancel anytime before the trial ends, in which case you pay nothing. If it converts, the subscription bills monthly until you cancel; there is no refund process, so the trial week is the time to evaluate. For billing questions or a charge that looks wrong, use the contact form and select Billing. The full walkthrough lives on the trials and billing page.
How many machines can I use?
One key is active on a set number of machines at once: 3 on Solo, 10 on Agency, and 5 on Lifetime. When you retire a computer, Settings > License, Deactivate This Machine frees its seat. Projects, scans, and clients per machine are unlimited.
What does API scanning cost?
API scanning uses your own DataForSEO pay-as-you-go key, so you pay DataForSEO’s rate with no markup through GeckoGrid: roughly $0.03 to $0.10 per 7x7 grid depending on the delivery mode. Spend is tracked to the cent, with an optional monthly cap in Settings. Local scans cost nothing.
Are local scans really unlimited?
Yes, on every plan, with no credits to buy. GeckoGrid never refuses a local scan, though a daily advisory counter watches your volume: past 40 local scans in a day it slows concurrency to the safest level until midnight.
Which plans include white-label branding?
Agency and Lifetime. Both can replace or hide the logo on heatmap exports, and both include white-label client report branding. Solo exports and reports carry a small GeckoGrid attribution.
What can a connected AI agent do?
Over the local MCP server, an agent gets 47 tools and 10 analyst skills: read projects and results, start and cancel scans, manage schedules, geocode addresses, export CSVs and heatmap images, and assemble client and prospect reports in your branding. The agent must run on the same machine as GeckoGrid, and nothing leaves it.
Where does my data live?
Projects and scans are stored in a local database on your machine, with no cloud storage and no account caps. The app talks to Google Maps for scans, OpenStreetMap for geocoding, Polar for license checks, and DataForSEO when you run API scans.
How deep do results go per grid point?
Each grid point tracks the top 20 businesses. Rankings beyond position 20 are recorded as not found, and every captured business feeds the competitor leaderboards and trends.
Do I need Chrome installed?
Yes, for local scans. GeckoGrid auto-detects Chrome on startup, and Settings > Application lets you point at a custom path if your install is somewhere unusual. API scans do not use your Chrome at all.
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